Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at customercare@clenchrelief.com. Please note that returns will need to be sent to the following address: Clench Relief, Inc..6400 Fleet St Commerce, CA 90040

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customercare@clenchrelief.com. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
If your item is defective and you wish to exchange it, email us at customercare@clenchrelief.com and we will assist you in processing the return and exchange.

Refunds
We want you to have enough time to try the product. If you’re not satisfied within 30 days of purchase, you may request a refund.

To request a refund:
• Contact our support team within 30 days of your purchase.
• Share your feedback so we can continue improving.

Refunds are processed back to the original payment method once the request is approved. For additional information, please contact us at customercare@clenchrelief.com.